Sales/Service Training: The Difference

Since there are many sales/service training programs made available to you, why will you choose The Driven To Excel Program?

Psychology of Selling As Our Main Focus

It is well known that nearly every aspect of the selling process (the salesperson/client relationship) is based on psychology. When we understand one another, put our client's needs before our own and honor a mutual respect, the results are fruitful. You are a great client to someone. Notice at least two qualities that person/business/brand possesses that naturally encourage you to remain loyal. Now can you see the psychology? Studies prove that buying decisions are 90% emotional and only 10% logical. Said another way, client decisions are based on emotion, and then justified with logic.

11 Years of Successful Selling/Service Experience

Simply put, we know what works and what doesn't. Steve has been in your shoes. These are not idealistic or unrealistic teachings. This is an interactive learning forum based upon real world sales experience. More important than earning "Salesman of the Year" for 7 years in a row, Steve maintained a Client Satisfaction Index in the top 1% ... nationally.

On-site Intimate Setting with Interaction vs. "Lecturing"

First, you will not be seated in a room with hundreds of others.
Second, we come to you - a mutually convenient time will be set up for each week's training session.
Additionally, there is an old Chinese proverb that translates:
I see, I forget. I hear, I remember. I do, I understand.
You will see, hear and do in this interactive training environment.

Personal Coaching

Included in your tuition, you may elect to receive personal one-on-one coaching sessions with Steve Dorfman. Use this time however you see fit. Perhaps you would like some help designing your website, implementing your marketing plan, honing your sales presentation, or dealing with a recurring client challenge. Whatever the roadblock, Steve can help.

Building Client Relationships

If you are looking for "tips" you will receive plenty here. On a deeper and more powerful level, however, this is about building client relationships. Many salespeople leave traditional trainings saying things like, "It was a good refresher course." Or, "It brought me back to the basics." The Driven To Excel Selling System is so much more.

Your closing ratio more than doubles when working with repeat and referral clients. Would you like more of those? When you are able to make a difference for others, your own life becomes more rewarding. And if you'd like, you are even bound to make some great friends along the way.

Website Consulting & Coaching

In today's business world, true professionals have and maintain websites. In some industries a website will really "wow" your clients because it is still a rarity (think of restaurants & doctors' offices). In most industries, however, you are simply less professional than your competition if you do not have one.

Having a website is only the half of it. A poorly designed and/or unprofessional website can be worse than not having one at all. With our guidance, you will fully understand the design and creative impact that is possible with your clients -- both existing clients and prospective clients.

Learning "How to Fish"

You've heard the old adage - "Give a person a fish and you feed them for a day. Teach a person to fish and you feed them for a lifetime."

Other training programs offer lots of 'fish' -- that is, the "tips and tricks" or "neat ideas." With The Driven To Excel Selling System you will also understand the "why." When you understand what works and more importantly, why it works you are simply better off. You become self-motivated and powerful. Said another way, instead of being told what to do you have an opportunity to discover for yourself and decide for yourself what you will be creating. Then you get to choose how you will be creating it, realizing your own power. This type of learning does not "wear off" over time. What you will learn here will stick with you, personally and professionally.