DrivenToExcel

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About Driven To Excel

team buildingHello, this is Steve Dorfman and I appreciate you for taking a moment to check out my story. In 1995, my selling career began in the auto industry. I call it a career and that is exactly how I felt about it and thought of it ... right from the start. At that time, I had a vision and became excited over the possibilities. I was turning customers into clients - often clients became friends. (Everyone began as a client rather than a customer - think about which you would rather be and you may find yourself eliminating that word, "customer" from your vocabulary.) The caliber of service that I was providing was unique and rare. I knew it and my clients figured it out very quickly.

I looked around the selling environment and noticed something about my co-workers - They were either wasting their time away or hustling like crazy - it seemed to be all or nothing. In a month-to-month business, I saw people going from hero to zero and thought, there must be a better way. I wondered, "How can I secure a more even flow of business? How can I create a steady magnetic force? As an entrepreneur of sorts, how can I build my private practice?"

I simply became an honest broker between people's perceived needs and fulfilling those needs. In doing so, I became a great listener - (clients will often tell you that, "Salespeople just don't listen."); As I built up my client base, the repeat and referral business increased more each year. The experience for me never seemed much like work - I was enjoying it too much to consider it so. Soon I was no longer meeting strangers at the door. I had reached a very comfortable 70% repeat & referral sales base. My career became more enjoyable, the hours fewer, closing ratios higher and income virtually limitless. Through building mutually beneficial client relationships and incorporating a marketing plan, I had become a household name. Additionally, my clients cared for me as much as I did for them. I found that I was turning apprehension into a terrific experience - what a turn-around! While other salespeople sat around chatting and discussing the lunch order, clients walked through the door saying, "We're here to see Steve Dorfman. Is Steve Dorfman here? Hi, could you tell us where we can find Steve Dorfman?" Simultaneously, the receptionist would page over the loudspeaker, "Steve Dorfman, line one." This selling life was great. Everyone wanted to buy from me. So then I realized, I can show other people how to do this - how to create this - for themselves.

I believe that we as human beings share a common interest - a desire to make a positive difference for another human being. By creating a unique experience for your clients you are distinguishing yourself. While we live in a society of complacency and indifference, it gives those rare individuals like you an easy opportunity to shine. Think about it - how often do you have a wonderful experience as a client? How often are you "wow'd?" If your clients found that in you, do you suppose they might remain loyal? Do you suppose they might want to tell others about you and your services?

In April of 2006, I founded Driven To Excel, Inc. and began to work with an experienced business coach. This gentleman had already studied me - and my successful career - for three years. His coaching experience and formal education earning him a Ph.D. in Psychology merged with my eleven years of selling experience. This became a recipe for success. Together we created a curriculum for sales individuals to absolutely excel on every level. As a result, our graduates are leading more powerful lives and finding more joy in the workplace and at home.

With a proven training methodology of delivering world-class client service, I soon became a business coach to others and now deliver client service workshops, coupled with team integration and also serve as a motivational speaker. I feel incredibly fortunate to be doing what I love, while inspiring others. Let's meet and discuss how I can be of support to you and your team ...

Client Quotes

"We asked Steve to spend one hour with a group of our new franchisees, and they came away with more business strategies and sales techniques in that one hour than we were able to teach them in an entire weeklong training session."
Nick Friedman
President
College Hunks Hauling Junk
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“Steve made us all feel as though he was part of our business. His interaction with my staff created a mood that was filled with excitement and anticipation. Anyone who attends his seminars will walk away a better employee, manager and person. Steve's program will better your business immediately."
John Linderman
Director of Operations
Greystone Grill
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“[Your teachings] now influence my thinking in an extremely positive way, in all aspects of what I do and how I interact with people...I highly recommend your class to anyone who is interested in self-improvement in all walks of work and life.”
Alan Eden
"Salesman of the Year"
Rosenthal Acura
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"It is refreshing to have a sales professional with a genuine humility, and not the typical "I know it all" attitude being thrown at me. I look forward to this growth opportunity!!"
Barry Adams
Browning Pools & Spas
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"Steve's program opened up to me why to do the things he taught me, and this has allowed me to progress as a professional even now, after I have completed his program."
Josh Bonnin
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“You provided me with a clear-cut path. Your professionalism and integrity is second to none. To others, I say, learn from him."
Sami Garshoni
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“I never could have expected that raising my hand in the conference room that day would change my life. You are truly a blessing and an inspiration...I would recommend your program to anyone who wants the best out of life."
Tamika Dews
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"Steve, I made sure to ask the question just like you told me to and it worked! I made a sale out of someone who was just looking."
Jason Eden
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"I wanted to let you know that you undoubtedly have the power to light up the whole room! Your presentation and hosting were both very engaging and fun!"
Jen Wang, J.D.
US/China Legal Documents Translation Counselor

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site map Steve Dorfman
301-996-9147
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